Q: WHAT IS A WAX MELT AND HOW DO YOU USE IT?
A: A wax melt is a chunk of highly scented wax that is placed in a wax warmer for home fragrance.
Q: WHAT DO YOU DO WITH LARGE PIECES OF WAX, SAY AS BIG OR BIGGER THAN YOUR PALM?
A: For large pieces of wax, you must cut them down to smaller chunks to be able to put in wax warmer bowl.
Q: WHAT IF THE WAX IS TOO LARGE/TOO HARD TO CUT?
A: The easiest way cut large/hard pieces is to remove wax from packaging, place it on a paper towel, then place in microwave for 15 seconds. This allows the wax to soften (not melt) and make it easier and smooth to cut.
Q: DO YOU DO CUSTOM ORDERS?
A: YES! Just email us or contact us through FaceBook or Instagram.
Q: HOW LONG DO YOU TAKE TO SHIP?
A: For ready to ship items (RTS) we drop your package off to USPS the same week you ordered. For anything pre-ordered or freshly poured, it could take up to 3-4 weeks before we drop your package off to USPS.
Q: WHAT DOES A PRE-ORDER LOOK LIKE?
A: For a couple weeks to a month, we will have a listing open for you to place your order of what scent and size/shape you'd like, then once closed, we freshly pour your wax.
Q: HOW LONG SHOULD I WAIT BEFORE I MELT PRE-ORDERED WAX?
A: We recommend waiting at least 1 week after receiving your order for best curing.
Q: HOW LONG SHOULD I WAIT BEFORE I MELT READY TO SHIP WAX?
A: Unless specified as fresh (which we will let you know on your invoice in your package) everything is ready to melt.
Q: DO YOU MAKE CUSTOM CANDLES/ MELTS FOR EVENTS SUCH AS WEDDINGS OR BABY SHOWERS?
A: Yes! Just email us at email@example.com to get direct answers for your personal request.
Q: DO YOU OFFER SINGLE OILS?
A: Yes we do. In on scent list you can see which are blends and which are individual oils.